FAFFLE app terms
Legal information for the FAFFLE super app and Dino’s food ordering. Updated 8 November 2026.
Who provides FAFFLE
FAFFLE is published by FAFFLE Technologies Ltd, company number 17509511, 82A James Carter Road, Mildenhall, Bury St Edmunds IP28 7DE. The Dino's food module is supplied by Faffle Food Ltd, company number 17483211, under separate food terms. Planned modules labelled Coming Soon are not yet services available for purchase.
Accounts and access
Provide accurate details and protect your email sign-in codes. Never share a verification code with anyone. Food customer registration does not grant kitchen or administrator privileges. We may suspend access for security, misuse or maintenance where reasonably necessary.
App use
Use FAFFLE lawfully and do not misuse order, payment, security, staff or QR collection systems. Current features, pricing, offers and availability may change prospectively. Accepted paid orders remain subject to their agreed terms and your statutory rights.
Third-party and food terms
Dino's purchases are contracts with Faffle Food Ltd and are subject to our Food Ordering Terms, Refunds Policy and Allergen Notice. Payments are securely processed through the method shown at checkout; you must not assume an unavailable option can be used.
Availability and liability
We aim to provide accurate information, but app access may be interrupted. Nothing in these terms excludes or limits liability where exclusion is unlawful, including for death or personal injury caused by negligence, fraud, or mandatory consumer rights. Contact info@faffle.co.uk for help.
Privacy and closing accounts
Our Privacy Notice explains personal data use. To close your account, use the Account deletion route or email info@faffle.co.uk. Last updated: 8 November 2026.