Delete your FAFFLE account
Legal information for the FAFFLE super app and Dino’s food ordering. Updated 8 November 2026.
How to request deletion
You may request account deletion without reinstalling FAFFLE. Email info@faffle.co.uk with the subject FAFFLE – Delete my account, preferably from your registered account email. Alternatively, in the FAFFLE app open Account and select Request account deletion. If you have lost access to the original email, tell us and we will arrange a proportionate alternative identity check.
Information to provide
Identify which FAFFLE account you wish to close. Do not include a password, sign-in code, full payment-card number or sensitive document unless we specifically explain a secure verification method.
What happens next
We verify that the request is genuine; review any uncollected orders, active subscriptions, refunds, disputes and statutory records; erase or anonymise personal information that need not be retained; and restrict necessary records kept for legal, accounting or dispute purposes. We will explain the outcome and any exceptions. Deleting an account is not simply disabling its login.
Other data rights
You can also request access, correction, restriction or objection, and withdraw any optional marketing consent. We normally respond within one month under UK GDPR, subject to permitted extensions. Contact info@faffle.co.uk; ICO: ico.org.uk. Last updated: 8 November 2026.